Wireless companies offering service through the Lifeline program for low income consumers face a unique set of challenges. From qualifying applicants to recertification, Stratus Contact Solutions has the business experience to create value for your brand by delivering exceptional customer service.
Stratus Contact Solutions has been developing and implementing outsourced customer support solutions for over twenty years, and we will use this experience to develop and implement multichannel support solutions that create long-term value for your Lifeline program.
Our Lifeline services will allow you to accurately and cost-effectively verify and recertify vital consumer information. In addition, our US-based team of agents will be able to resolve customer issues in a timely manner, improving satisfaction and creating long-term value for your brand.