We're Customer Experience
Management Professionals

We are a multi-channel contact center with over 20 years of experience. Our multi-channel approach enables you to meet your customers were they choose. We provide custom solutions from high-touch call center services to social media managed support.

Our customer experience professionals become your brand advocates with real-time multi-channel engagement tools.

Start building loyalty now.

Why Clients Trust Us

We’ve been providing contact center support for over 20 years so we have a long history of creating and perfecting operations. We have highly skilled agents to handle multiple types of Lifeline inquires plus our proprietary social media and analytics platform makes us an expert in social media management.


More than 85% of online purchases are driven by online ratings and reviews

175 Mil.

There are more than 175 million internet enabled smartphones in the U.S. alone


More than 30% of Americans have dropped their landlines in favor of smartphones


By 2016, more than half of the dollars spent in the U.S. will be influenced by the web.


Social media will become the #2 customer interaction method... just behind face-to-face interaction

So What's

Customer Expectations have changed and if you don't incorporate sentiment, multichannel strategy and comprehensive data analysis you are going to miss the show.

Customer Care Is Marketing

The quality and type of customer experience you provide your customers is the most important marketing you’ll ever do.

89% of consumers began doing business with a competitor following a poor customer experience.

Nearly 75% of dissatisfied customers report rude staff as an issue.

53% of consumers have used social media for customer interactions.

38% of consumers feel “negative” about a brand who doesn’t provide a timely social media response.

Contact Us

Expand Your Reach. Increase Your ROI.

Customer experiences have changed because the way people communicate has changed. We understand the connected customer. Stratus enables you to meet your customers where they are at their time of need. Our customized solutions allow you to engage customers and comprehend data beyond the traditional call center.

What We Do

Our Customer Experience Management Solutions are Tailored to Meet Your Needs


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Contact Information

We're a multi-channel contact center providing 24/7 customer experience management.
8401 Datapoint, Suite 900 San Antonio TX 78229
2300 N 10th St Enid Ok 73701